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The participant from Finland experienced deposited fifty€ for the On line casino through Immediate Transfer, but the money was not mirrored in her On line casino account Inspite of remaining debited from her lender. The Issues Staff experienced encouraged her to Make contact with her payment supplier and refrain from making any additional deposits until eventually The difficulty was settled.
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The player later on verified that the issue had been solved satisfactorily. For that reason, we experienced marked the complaint as 'solved'.
The grievance was then reopened click here to find out more within the request of your casino. They mentioned that the player experienced their winnings confiscated due to the use of a VPN, as well as that their deposits had been returned. The player verified receipt of your payment and which they now think about the matter resolved.
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The player from Hungary was owning challenges withdrawing winnings on account of incomplete verification. Immediately after supplying the On line casino with the required files, the participant was paid out. The complaint is settled.
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